Booking & Cancellation Policy

Clear, transparent guidelines regarding event confirmation, revisions, travel coordination, and cancellation procedures.

1. Booking Confirmation

A booking is formally confirmed once the customer approves the official Quotation in the Wedyara dashboard, signs the Booking Agreement, and completes the initial advance payment as specified in the proposal schedule.

2. Payment Schedules

Event payments are structured in milestone installments aligned with event preparation stages (e.g., booking advance, venue confirmation, vendor lock-in, final balance prior to event commencement). Payment details and due dates are tracked inside the customer dashboard.

3. Quotation Revisions

Customers may request scope adjustments or quotation revisions prior to final confirmation. Wedyara provides up to 3 complimentary revision cycles per proposal.

4. Cancellations & Refunds

If an event must be cancelled or postponed by the customer:

  • 90+ Days Prior to Event: Advance payment refundable after deducting non-refundable third-party venue/flight deposits already committed.
  • 30–89 Days Prior to Event: Partial refund based on committed vendor expenses and non-recoverable reservations.
  • Less than 30 Days: Advance payments are non-refundable, but we will make best efforts to credit eligible amounts toward a rescheduled event date.

5. Rescheduling Policy

We understand that unexpected circumstances occur. Wedyara will assist in transferring bookings to a new date subject to venue and core vendor availability.

6. Contact for Policy Inquiries

For any questions regarding your booking status or policy terms, please reach out to your assigned event planner or email info@wedyara.com.